Privacy policy

How your privacy is protected while visiting this site

The Ombudsman is committed to protecting the privacy of all visitors to this web site. Visitors may access the site in its entirety without providing any personal data whatever.

Personal data

We do not attempt to collect any personal data about you through this web site unless you provide it to us voluntarily; for example, by sending us email.

We use this data only for the purpose for which you provide it; for example:

to reply to a question or enquiry you have sent; or
to investigate a complaint you have made against one of the professional bodies.

We shall not give your name, address, email address or any other personal data to any third party unless it is clearly necessary for the purpose for which you provided the data.

We take your privacy seriously. The Scottish Legal Services Ombudsman is registered under the United Kingdom Data Protection Act 1998 with the Information Commissioner’s Office, and any personal data we receive is treated in accordance with the principles set out in the 1998 Act.

Information collected automatically

Like most web sites, our web server creates log files. The server automatically collects and records in the log files some information about your visit to this site, such as the type of web browser and operating system you are using, the pages you visit, and the date and time of your visit. We cannot identify you personally from this information. We may use the log files to compile anonymous, aggregated statistics that allow us to understand how people use our site and help us improve the content and structure of the site. None of this information is shared with third parties.

Cookies

Our web server does not use cookies of any kind. If you are curious to know more about cookies, the web site All About Cookies gives helpful information on what they are and how to control or delete them.

Links

This web site contains links to other sites. Please note that the Scottish Legal Services Ombudsman is not responsible for the privacy policies or practices of those web sites. We encourage you to be aware of when you leave our site, and to read the privacy statements of every web site that collects personal data. This privacy statement applies solely to information collected by this web site, www.slso.org.uk.

Contact information

This web site complies with the United Kingdom Privacy and Electronic Communications (EC Directive) Regulations 2003. If you have any questions regarding our privacy policy, please send an email to ombudsman[at]slso[dot]org[dot]uk (replace [at] with @ and [dot] with .), or write to the Scottish Legal Services Ombudsman, 17 Waterloo Place, Edinburgh EH1 3DL.

Source: http://www.slso.org.uk/privacy.shtml